Privacy Policy
October 2024
This Privacy Policy outlines how Ryydes collects, uses, discloses, and safeguards your personal information when you use our healthcare transport booking and driver network program website (Ryydes.com). We are committed to protecting your privacy and ensuring the security of your data.
Information We Collect
When you use our website or interact with our services, we may collect the following types of personal information:
- Personal Information: This includes your name, contact information (address, phone number, email address), date of birth, medical conditions, and any other relevant personal details provided by you.
- Booking Information: We collect information related to your healthcare transport bookings, such as your pickup and drop-off locations, date and time of the booking, and any special requirements.
- Payment Information: If you make payments through our platform, we may collect your payment card details.
- Location Information: We may collect your location information (e.g., IP address) to provide you with relevant services and improve our platform.
- Usage Information: We may collect information about how you use our website, such as your browsing history, preferences, and interactions with our features.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide healthcare transport services: We use your information to facilitate bookings, match you with suitable drivers, and ensure the safe and timely completion of your transport.
- To communicate with you: We may use your contact information to send you notifications, updates, and important information related to your bookings or our services.
- To improve our services: We analyze your usage data to identify trends, improve our platform, and enhance your user experience.
- To comply with legal requirements: We may use your information to comply with applicable laws and regulations.
Disclosure of Your Information
We may share your personal information with:
- Healthcare Providers: If necessary to coordinate your transport or provide medical assistance.
- Drivers: To facilitate your booking and ensure the safe and timely completion of your transport.
- Payment Processors: To process payments for your bookings.
- Service Providers: We may engage third-party service providers to assist us in operating our website and providing our services. These providers may have access to your personal information to perform their functions on our behalf.
- Law Enforcement Authorities: If required by law or to protect our rights or the safety of others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your information.
Your Rights
You may have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. If you wish to exercise these rights or have any questions about our privacy practices, please contact us using the information provided below.
Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect information about your use of our website.
Minors
Our website is not intended for use by minors. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@ryydes.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. We encourage you to review this policy periodically for any updates.
